If you try and process a document that has "Protect Document" enabled, the processing of the document might fail. You may be greeted with a message advising you to turn "Protect Document" off.
If you get this message, follow the instructions below to disable "Protect Document" in order to proceed processing the document.
Disabling Protect Document (PC version)
1. Click on the "Review Tab"
2. Click on the "Restrict Editing" button to the right of the Ribbon
3. Click the "Stop Protection" and enter the correct password if required
You may be able to process the document now. If the document still fails to process, further Protection may have been added to the document. The easiest way to remove all this protection is to Save the file again either overwriting it or as a new copy with all the protection turned off. To do this:
1. Click on the "File" tab and select "Save As"
2. Select "More options"
3. In the Save As window select "Tools"
4. Select "General Options..."
This will bring you to the "General Options" tab
1. Remove any passwords that have been set in the document
2. Press "OK" and save the file either overriding the original file or as a new file
You should be able to process the document now. A restart of Word may be required
Disabling Protect Document (MAC version)
1. Click on the "Review Tab"
2. Click on the "Protect Document" button to the right of the Ribbon
3. Remove any passwords that have been set in the document
4. Untick the "Protect document for" checkbox
5. Enter the correct password if required and select "OK"
You should be able to process the document now