Microsoft has disabled the use of Word Add-ins and some features in Compatibility Mode with some older Word documents.
If you're affected by this problem, you can save the document to a newer format to get access to the Precedent Word Add-in again. Follow the below instructions to do this.
Save the document as a DOCX document:
1. Click on "File" on the top left.
2. Click on "Save As", select the "docx" format and click "Save".
This fixes most documents and will allow you to use Precedent again. If this does not work, follow the below instructions to fully convert the document to the new Word format. This may result in some layout changes depending on how the original document was created.
1. Click on "File" on the top left.
2. Click on "Info", then select "Convert".
4. Press "OK" on the warning screen.
You should now be able to use ReviewAI.